Frequently asked questions
Can't find your answer? Write to us: we reply within 24 hours.
How does the free first audit work?
We start with a conversation of about an hour to understand your business, your goals and what is holding you back. Before the meeting, we look at your website, social media, Google profile and, if you have them, your product listings. You leave with a clear diagnosis and two or three priority areas for improvement, which you can act on yourself or with us. This first meeting is free and comes with no obligation.
What should I prepare for the first meeting?
Nothing is mandatory. To move faster, you can note your goals for the coming months, the marketing actions you have already tried (and how they went), your main competitors and, if possible, a few figures: website visits, sales, quote requests. Access to your analytics tools (Google Analytics, Search Console, seller account) allows a more precise diagnosis.
What happens after the audit?
If you'd like to go further, we prepare a tailored action plan and a detailed proposal: the actions, their order, the timeline and what is handled by us or by your team. Support can be one-off (a website to optimise, marketplaces to open) or ongoing, with regular check-ins to measure results and adjust.
What kind of businesses do you work with?
Mainly small and medium-sized businesses: retailers, growing brands, online stores, restaurants and cafés, independents. Larger companies are welcome too, for example for a specific project or an outside view on an existing strategy.
Which sectors do you work in?
Our favourite sectors are hospitality (restaurants, cafés, bars), food brands, e-commerce and sport. We also support businesses in every other sector: the method (audit, action plan, delivery, follow-up) adapts to each business.
Where do you work?
All over France (Annecy, Lyon, Paris, Biarritz…), in Europe (United Kingdom, Italy, Spain, Switzerland, Germany, Netherlands) and in the United States. The website and our support are available in French and English.
Do you work alone or as a team?
Ascension Marketing was founded by Emilie Fournier, who remains your main point of contact from start to finish. Depending on your project's needs (web development, photography, video, prospecting, automation), we bring in trusted providers and partners and coordinate them for you.
How quickly do you reply?
Within 24 hours, by email or phone. For an audit request, we offer you a meeting slot within that same timeframe.
Which e-commerce platforms do you work with?
Amazon, Shopify, Faire, Rakuten, Cdiscount and Mirakl, among others. We can help you choose the right platforms for your products, open and configure your accounts, create and optimise your product listings, launch your ads and manage after-sales support.
How much do your services cost?
Every project is different: we prepare a personalised quote based on your project, your goals and the level of support you need. Your first audit is free and comes with no obligation: it lets us define your needs together before any proposal.
Do you offer automation and AI?
Yes, with our partners: Autoria turns your Excel files into tailor-made internal tools and connects your AI to reliable data, and Custom-Leads builds qualified B2B prospecting databases to help you find new customers. We identify the need during the audit, then introduce you and coordinate with them.
Let's book our first meeting!
Your first audit is free.
Tell us about your project using the form: we reply within 24 hours.
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